What is My Store Customer Support Contact?
Ensure your customers can easily reach you or your support team about their orders, by providing both an email address and a telephone number. Offering both of these options allows your customers to select the method that suits them best. The store customer support information will be included in the order confirmation email to your customer and is displayed with in shopping cart.
Short Cut
Go directly to the customer support contact page Tap HERE.
NOTE: If your browser does not allow you to tap the link above you can copy and paste the following link in your browser address bar:
https://app.turncage.com/dashboard/merchant/support
How To Add Your Customer Support Contact
You can edit the SEO information by going to your TurnCage Dashboard and following the steps below.
- Tap on the Store icon on the left side menu.
- Select Support Settings.
- Store Support Contact Information (Optional)
- Add store support email
- Add store support phone number
- Click the Save button to apply changes.
Where Store Support Information is Displayed
Your support contact information is displayed in the below locations.
Item Listing
Email Confirmation
